FAQ

Will I be charged for shipping?
We charge 8.95€ for all orders regardless of size or destination. UK orders are shipped using Royal Mail's First Class service. Delivery will normally take place within 1-3 working days. European and Worldwide orders are shipped by Royal Mail's Airmail service. Delivery will normally be within 3-5 working days. For same day posting, please complete your order by 4pm. Orders received after this time will be shipped the following working day.
For bulk orders of 3 or more devices please contact us for details of our bulk purchasing scheme.

What forms of payment do you accept?
We accept payment via PayPal: a secure, online transaction. This means we do not keep a record of your credit card details. Please contact us if you would prefer to make payment by cheque.

What if an item is out of stock?
The website will clearly state that an item is out of stock along with a date when we expect to be able to ship. If you continue with your order you will automatically be placed at the top of our waiting list. Alternatively, please take a look at one of our other products. We thank you for your understanding and patience in these circumstances.

Do you have a Privacy Policy?
When you place an order we collect your name, e-mail address, mailing address and phone number(s). We may record which products you are interested in and which products you purchase. We may use this information to send you details or special offers relating to products that we feel you may be interested in. If you do not wish to receive this information please contact us. Rest assured we do not disclose private information to third parties.